What Makes Marix Different?

• An emphasis on loss mitigation is instilled in all employees and at all steps in the servicing process.
• As a new platform, Marix can seamlessly implement the most up-to-date technologies.
• We are accountable to investors, driving superior results.
• Investor Reporting and an integrated decision making process can be customized to meet Investor needs.
• We are independent and not affiliated with any originator.
• Marix is well capitalized and has minimal corporate risk by not investing in any loans, MSRs or residuals.

Call Center

Our strategy starts with welcome calls on all loans-both new and seasoned. Our in-house team reaches out to every borrower even if it requires use of our skip tracing team, with the goals of gathering information, assessing risk and educating homeowners.

Our Call Center staff is trained in loss mitigation, including fraud detection, to be able to proactively refer problems to the Homeowners Assistance (loss mitigation) unit.

Loan Counseling

We use a risk-based approach to Loan Counseling (collections) in order to strategically deploy resources. As a result, more experienced collectors are assigned to higher risk accounts.

Our Loan Counselors have ownership queues, allowing them to bond with borrowers and enabling managers to benchmark their Counselors' performance against peers. Loan Counselors are trained to recognize loss mitigation opportunities and refer them to Homeowners Assistance.

Homeowners Assistance

At Marix, Homeowners Assistance (loss mitigation) is involved at all stages of the servicing process. We take a proactive approach to managing ARM resets, high risk borrowers and second mortgage loans in order to reduce foreclosures and losses.

Borrowers may qualify for several types of workout plans, including standard repayment plans, short sales and deed in lieu of foreclosure. Homeowners Assistance continues to contact borrowers during the foreclosure process in order to attempt reinstatement.

Foreclosure / Bankruptcy

Our Foreclosure and Bankruptcy team oversees a network of attorneys and brokers throughout the foreclosure/bankruptcy process. Marix attempts to beat Fannie Mae state timelines in order to minimize the cost of carry to investors.

The main focus is on recovery and homeowner property retention during bankruptcy. Loss mitigation options are explored throughout the process with a goal of curing the delinquency and avoiding foreclosure.

REO

Marix utilizes regional service providers and requires complete, timely updates on the activity for each property in order to maintain tight control over the process. Clear incentive plans for brokers ensure that our properties receive the appropriate attention. We seek to preserve collateral through a specialized internal team, and we use innovative sale strategies to maximize recoveries.

Technology

As a start-up, Marix is not dependent on any legacy systems, and can seamlessly integrate state-of-the-art technology to create a nearly paperless environment. We have implemented the Fidelity servicing platform along with Fidelity Director, a web-based system which eliminates the "green screens" and provides snapshots of information, facilitating the creation of routine reports.

Our web portal provides customized reporting based on Investor input and a full menu of options for borrowers. Furthermore, we have implemented a Stratasoft Dialer that enables sophisticated, customized calling plans that can be updated on the fly.