Loan Modification and Borrower Assistance
Click any question to view or hide the individual answer.
| 1.
| We are having trouble making our payments. What do we need to do to get help? |
Answer:
Marix has several possible programs for our borrowers who are
unable to make their payments. All requests are reviewed by our
Homeowner Assistance Department to determine the best option
available for the individual borrower upon receipt of the completed
workout package. Please print the documents below for details. (click here for printable
document)
All documents must be mailed or faxed to:
Marix Servicing
Homeowners Assistance Department/Modification Request
1925 W Pinnacle Peak Rd
Phoenix, AZ 85027
Fax: 623-249-2070
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| 2.
| How long will it take? |
Answer:
Each borrower has unique needs so there is no specific time
frame for completing a loan modification or similar program, nor is
there a guarantee that a borrower will qualify for assistance. A
Homeowner Assistance Specialist, however, will be in contact by
telephone within 10 business days of receipt of the above
documents.
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